Manage your subscription
Everything about your subscription starts from the Profile page in the members area. A subscription card there shows your plan name, your billing cycle (monthly or yearly), and your renewal date or the date your access ends. If you have a plan change scheduled for later, the card shows that too.
The billing portal
Section titled “The billing portal”Click Manage subscription on the Profile page to open a secure billing portal run by Paddle, our payment provider. In the portal you can:
- Update your card or payment method
- View and download your invoices and receipts
- Cancel your subscription
Invoices are not stored inside the members area itself. The billing portal is the place to find them.
Changing plans
Section titled “Changing plans”Click Change plan on the Profile page to go to the pricing page and pick a different plan. The change applies to your existing subscription. You do not need to sign up again.
Some plan changes take effect at your next renewal instead of right away. When that happens, the Profile page shows the scheduled change, and you can cancel it before it takes effect.
When your subscription ends
Section titled “When your subscription ends”If you cancel, your access continues until the end of the period you already paid for. After that, the members area shows the plan selection screen the next time you sign in. Pick a plan to come back.
Refunds
Section titled “Refunds”Your first subscription has a 14-day money-back guarantee (see Plans and pricing). To ask for a refund, use the contact page.